In-flight Lost & Found

Republic of Korea
Southeast Asia
Northeast Asia
Americas
Europe

Los Angeles(LAX)
Seoul/Incheon(ICN)
Tokyo/Narita(NRT)
New York/Newark Liberty(EWR)
Bangkok/Thailand(BKK)
Spain/Barcelona(BCN)
Bangladesh/Dhaka (DAC)
San Francisco(SFO)

2021.12

No.	Item name	Flight number where items was found/Date	Where it is kept	Registration date

Inquire about lost items

STEP 01

Report items that you have lost in the aircraft cabin.

STEP 02

Once the report for lost items is received, a staff member will contact you via phone or email to provide information on how to pick them up.

STEP 03

Please visit the relevant branch office of Air Premia to collect your lost items.

※ Make sure to bring the ID of the individual who submitted the application form when picking up the lost items.

Items lost at the airport

For items lost at the airport (e.g. check-in counter, near the gate, in duty-free shops), please inquire with the relevant organization at the airport.

Incheon International Airport(ICN)	Lost & Found Management Office (Terminal 1): 032-741-3110,3114, 8991 Go to website Airport Police : 032-745-5561 Customs (Terminal 1): 032-722-4426
Newark Liberty International Airport(EWR)	Lost & Found
Los Angeles International Airport(LAX)	Lost & Found
Narita International Airport(NRT)	Lost & Found
Suvarnabhumi International Airport(BKK)	Lost & Found
Barcelona El Prat Airport(BCN)	Lost & Found
San Francisco International Airport(SFO)	Lost & Found

Note

Found items are kept for 30 days before being disposed of. Neck pillows and items that may spoil are disposed of after 48 hours.
Please make sure to bring the ID of the individual who filled out the report form when picking up the lost item from the branch office.
(You may not be able to pick up the item without a personal ID.)

Republic of Korea	+82) 1800 - 2626
United States	Office hours: 6am-5pm Weekdays (PST, English)	+1) 213 - 626 - 2083	Office hours: Weekdays 7am-6pm, Weekends 9am-6pm(KST, Korean / English)	+1) 213 - 221 - 3786	+1) 917 - 503 - 9903
Germany	+49) 69 - 9023 - 5075
Japan	+81) 50 - 6864 - 8094
Thailand	+66) 2156 - 0918